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Healthcare

Powering the World’s Largest Telecom Transparency Initiative

“The team deeply understands financial services and is highly accessible for guiding APAC on the platform's technology and features.”

Nikhil Bandi
CTO, APAC Financial Services private Limited

1.2 Billion people accessing the Quality of Service portal.

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Automated data

ingestion from 12 telecom providers across 23 service areas.

760,000+ .

cell towers analyzed

1.2 billion

people accessing the QOS portal.

Geo-spatial

analytics enabled.

Why India’s Telecom Regulatory Body Loves nanoBi

  • Seamless API-based automated data integration from multiple telecom operators.
  • Standardized call quality insights.
  • Public portal for consumer access.
  • Proactive monitoring tools.
  • External Data Integration with internal metrics.

Automated data

ingestion from 12 telecom providers across 23 service areas.

760,000+

cell towers analyzed.

1.2 billion

people accessing the QOS portal.

Geo-spatial

analytics enabled.

Loved it? Ready to try nanoBI?

Book a Demo

About the Client

India’s Telecom Regulatory Body is responsible for overseeing the quality of telecom services across the country. Managing data from 12 telecom providers across 23 service areas, the regulator ensures that 760,000+ telecom towers maintain optimal service levels.

Given the large volume of call quality data and the need for real-time public transparency, the regulator sought an advanced analytics solution to streamline data collection, processing, and reporting.

Challenges Before nanoBI

  • Enormous data volumes from multiple service providers made real-time tracking difficult.
  • Lack of standardization in reporting call quality metrics across different formats.
  • Consumers had no visibility into network performance to compare service quality.
  • The regulatory body lacked actionable insights to proactively address telecom issues.

nanoBI Solution

  • nanoBI deployed an API based automated ingestion of data across all telecom providers. The ingestion process pulled the data, scrubbed and converted them into an uniform format, besides throwing up data quality statistics*​
  • Analytics on the core nanoBI platform empowered analysts at the Regulator monitor complex situations of quality of service​
  • A public portal was built using nanoBI APIs that exposed select quality metrics to 1.2bn citizens.

“The team deeply understands financial services and is highly accessible for guiding APAC on the platform's technology and features.”

Nikhil Bandi
CTO, APAC Financial Services private Limited

How Things Have Changed

  1. With nanoBI’s solution, India’s telecom regulator offered 1.2 billion people to access the Quality of Service(QOS) portal, offering unmatched transparency into network performance.
  2. Consumers could compare service providers in real time via an interactive public portal, empowering them to make informed decisions.
  3. The regulator can proactively monitor telecom networks, identifying service gaps and enforcing quality standards efficiently.
  4. Automated data extraction from multiple formats has eliminated manual intervention, while geospatial analytics provides a precise, visual representation of call quality across 760,000+ cell towers.

1.2 Billion people accessing the Quality of Service portal.

Connect with us